FAQS

Below are some frequently asked questions— should you have any more question/s or concern/s that are not stated here, please feel free to drop us an email at suzyclothing@gmail.com or click the contact button.

OUR PRODUCTS

What material are your clothes made of?
We always guarantee that our pieces are made with best quality fabrics we can find. Check the details per design for more information about the product.

Where are they made?
All Suzy products are designed and made in the Philippines.

Do you allow mixing sizes for twinsets and separates?
Yes, please contact us to order.

What is the height and size of your model?
For photo reference: Our model is standing at 5'7 and wears a size small.

ORDERING

How do I know which size fits me?
Please refer to the 'SIZING GUIDE' tab under the 'HOW TO ORDER' drop down menu. You can also consult your size with us thru email.

I like a certain product but it's already sold out, will you restock?
Products that are labeled 'SOLD OUT' means we are not restocking it anymore. However, products that are labeled 'QUICK CUSTOM' are available but may or may not be on-hand so you need to order it first to have it made for you (3-6 working days).

Do you accept international orders?
Not available as of now. We only accept orders inside the Philippines.

What is Quick custom?
It means that it is not available on-hand but we can produce it 3-6 working days (Excluding pieces that are labeled 'SOLD OUT').

Can I directly email/ message you my order instead?
Yes, just send in your complete details:
 
Full name:
Contact no. and Email:
Complete address:
Order/s: (name, size, color & quantity)
MOP: (BPI/BDO deposit/ LBC/ Western Union)
Date of payment:

send to: suzyclothing@gmail,com

How long is your reservation period?
Only up to 3 days, If you fail to pay within the reservation period, you need to fill up another order form to reserve it again or directly email us for an extension.

Can I still add/ remove some items from my order?
Of course, as long as you have not yet settled your payment. Just drop us an email at suzyclothing@gmail.com

I already settled my payment, what's next?
Please send us a scanned copy or photo of your deposit slip at suzyclothing@gmail.com and we will promptly reply your order status.

OTHERS

Do you have a physical store?
Yes we do! We're located at Eastwood City QC by appointment only. Contact us thru email or text to set up an appointment and for further details.

How do I set up an appointment?

We're open Tuesday- Sunday; 11am-6pm. Contact us thru email: suzyclothing@gmail.com text: 0917 114 6872 and we'll send complete instructions on how to visit our studio. Please notify us atleast a day before your visit.

Can I check and fit your clothes first before I buy?

Yes of course! You're welcome to visit our studio even if you just want to check out our pieces.


Do you allow returns & exchanges?
Yes, please refer to the 'RETURN + EXCHANGE' tab under the 'HOW TO ORDER' drop down menu.

I want to collaborate with your brand, is it possible?
Yes! Suzy clothing is supporting and finding young professionals that envision the same aesthetic as ours. We are open for collaborations with Fashion photographers and graphic artists. Please send in your portfolio to suzyclothing@gmail.com

How can I be featured in the 'SUZY GIRLS' section in your site/ instagram?
Get featured by simply posting a photo of you wearing it then tag @suzyclothing or use the #suzygirl in your post. 


I'm a stylist and I want to pull out some of your products, is it possible?
Yup! You may send a formal letter for pullout to suzyclothing@gmail.com, thanks!


We'd like to send an invitation to carry your brand/ to join a bazaar event. How do we reach you?
You may send in your proposal letter to suzyclothing@gmail.com, thanks!